Shipping policy
Shipping Policy
Last updated: 5/08/2025
Thank you for shopping with [Custombrick]. Below you’ll find all the details regarding our shipping process.
📦 Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
🚚 Delivery Times
We ship to
Estimated delivery time:
6 to 10 business days from the shipment date.
Please note that delivery times may vary slightly due to customs, local courier delays, or peak seasonal periods.
🌍 Shipping Methods & Carriers
We work with reliable carriers such as [DHL / UPS / FedEx / Local Postal Service] to ensure safe and timely delivery of your order.
💸 Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your location and the weight/size of your order.
We may offer free shipping on orders over a certain amount – check our homepage or promotional banners for current offers.
📦 Order Tracking
Once your order has shipped, you will receive an email with a tracking link. You can track your package anytime using that link.
❗ Delays & Issues
While we strive to meet the estimated delivery window, unforeseen circumstances such as customs inspections, extreme weather, or courier delays may occur. If your order is delayed beyond 15 business days, please contact us and we’ll be happy to assist you.
📬 Incorrect Address
Please double-check your shipping information before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.